Password

Common errors

• In Feide, you only have to write your username. Do not include “@egms.no”. 

Instructions – forgotten password

For forgotten passwords, you must have access to a mobile phone to receive a one-time code. 

• Go to the user administration page.
• Enter your username.
  • If you do not remember your username, please contact the Service Centre.
• You will receive a one-time code by text message. Enter it in the text field and proceed.
  • If you receive an error message or did not receive the text message: Log in to Studentweb with your national identification number and PIN code and ensure you have registered the correct phone number.
  • Once you have changed your phone number, you can use the forgot password service again.
  • If your phone number is already correct, contact the Service Centre.
• Enter your new password twice. Make sure you follow the password requirements on the page.
• If the new password is not approved, check that it meets all the requirements. If it is still not approved, contact the Service Centre.

Instructions – change password

1. Go to the user administration page.
2. Enter your user login and password
   • If your password does not work, first try the forgot password service on the page.
   • If you do not remember your username, please contact the Service Centre.
3. Select “Change password” in the menu.
4. Enter your current password and then a new password twice.
   • Remember to follow all the password requirements listed at the top of the page.
5. Click “Change password”.
   • If you receive an error message, first check that you have followed all the requirements. Then try to re-enter the new password in case you made a mistake. If you still receive an error message, please contact the Service Centre.