Student services
Student Services is the primary point of contact for students at Kristiania University College. Our staff are very helpful and will provide you with useful assistance. All employees in Student Services are bound a duty of confidentiality. Each course of study has a dedicated contact person.
General information
General information
- There is much to gain from learning good study techniques. Feeling on top of your studies is highly motivating. And it is your motivation, your energy, which will ultimately determine your success throughout your time at the university college. Motivated students make for a more inspiring and engaging learning environment.
The Kristiania toolbox will help you with just that!
The toolbox includes workshops, courses and seminars to help you achieve your goals.
You can attend workshops from your first week at Kristiania University College.
- Leave of absence is only granted for pregnancy, compulsory military service and other serious issues of a professional, social or personal nature.
In cases where you are granted leave of absence and there are changes in the curriculum between two years, you may attend the new classes required to complete the degree you started, at no additional cost. At the end of your leave of absence, you will follow the current study plan for the year in which you return.
Contact Student Services on your campus for help to apply for leave of absence.
You can read more about leave of absence and how to apply here.
How to apply for leave of absence
In certain cases, you can apply for leave of absence from your studies.
You can be granted leave of absence of up to 2 terms.
Contact Student Services on your campus for help to apply for leave of absence.
When can I apply for leave of absence?
Leave of absence is a time-limited break from your studies. You can usually be granted leave of absence for the following reasons:
- pregnancy or child care (familiarise yourself with the State Educational Loan Fund’s guidelines for parental grants and parental leave here).
- compulsory military or civilian service
- prolonged illness
- other serious issues
To be granted leave you must have completed at least one term at Kristiania University College. You can normally be granted leave of absence of up to two terms.
How to apply for leave of absence
Send your application for leave of absence and relevant documentation (medical certificate, notice of compulsory military or civilian service or similar) from your @student.kristiania.no e-mail account. If you use a private e-mail address, you must send this documentation by regular mail to your campus, addressed to Student Services.
Student Services will process your application.
- Contact Student Services if you have any questions about the application process. Your application will be processed as soon as possible. In periods where there is a long processing time, we will send you a preliminary response within one month from the application date.
What do I do if my application is rejected?
- If your application is rejected, you can appeal the decision.
- You must send your appeal to Student Services and your application will then be reconsidered.
- If you have new information, you must also submit this additional information.
If your appeal is rejected, it will be sent to the Appeals Committee at Kristiania University College for reconsideration, see section 5-1(1) of the Norwegian Act relating to universities and university colleges (Lovdata.no).
The decision of the Appeals Committee is final and cannot be appealed.
Please note the following:
- Changes may be made to your programme and course plans during your leave, including to the syllabus, work requirements and forms of examination.
- When you are on leave, you are responsible for keeping yourself informed of changes in deadlines and rules for programmes and course plans, and choosing subjects if necessary.
- If you wish to withdraw from your programme, you must give notice by 15 January (spring term) or 1 September (autumn term). This also applies to students on leave. If you do not give notice by these deadlines, you must pay for the coming term in full. If you do not want to return to your programme after leave of absence, you must explicitly give notice that you wish to withdraw from your programme to Student Services.
Your rights are described in section 3-8 of the Norwegian Regulations on admission, studies, degrees and examinations (Lovdata.no) and the university college’s internal guidelines published on our website.
- During your time at the college, you will have the opportunity to attend a variety of events. These events are organised by various departments at the university college, the student union, the career centre and programme-specific student societies.
You can read more about this under the heading “programme-related courses and events”. There will also be social activities and exhibitions put on by students.
During your time at Kristiania University College, you will be able to take courses on a variety of subjects.
- The career centre (TRACK) offers various courses such as jobseeker courses, how to start your own business, CV courses, etc., which you can take while you are at the university college.
- Student Services offers courses such as “study smart”, syllabus comprehension, and exam and presentation technique.
Here, you will find information about elective courses at Kristiania University College.
Many second-year students at Kristiania University College take elective courses in the spring term. Elective courses are offered in the fourth term for programmes in the following departments:
- Marketing and innovation
- Management and HR
- Design and communication
- Film and media
- Music and drama
- Technology (Note! Second term)
For some programmes, optional courses give 7.5 credits and run during the first part of the term. For other programmes, optional courses give 30 credits and covers a whole term. Click on the links to find more information about your programme. You can also see how many credits your optional course is worth in StudentWeb and in your individual education plan.
If you are unsure what to choose, you can open the tabs below to find your study programme.
- We follow up on all students who have not completed one or more courses, twice each academic year.
Good study progression is important for your well-being here at the university college and for your academic career. If you are called in for a discussion on your study progression, this means that we will assist with guidance and information that can lead you in a positive direction.
Through feedback and any dialogue with you as a student, we will receive valuable information about your academic challenges.
The goal of this follow-up is to motivate you as a student to complete your programme successfully. Together, we can find good solutions.
The follow-up takes place via e-mail and discussions, where we identify possible causes of delays in your studies and the need for motivational talks or other special arrangements. In addition, we outline an implementation plan for your further work.
How do you calculate study progression?
Study progression is measured by the number of credits / vocational school credits a student has acquired by a specified time in the programme. For a full-time student at Kristiania University College, 100 per cent study progression is 60 credits / 60 vocational school credits during one academic year.
Lack of progression can lead to a loss of the right to study on undergraduate programmes at Kristiania University College. See the regulations for bachelor’s and master’s programmes at Kristiania University College.
Please note that the Norwegian State Educational Loan Fund also has conditions for student financial support.
- Student Services has a student counsellor available to provide guidance. Student counselling is a low-threshold offer where you can talk about personal or academic problems.
We want you to enjoy your time as a student at Kristiania University College.
The main features of this service are:
- It should be easy to visit the student counsellor’s office
- The waiting time is short
- The service is free
- The student counsellor has a duty of confidentiality.
- Contact Studentservice (log in with feide).
Disabilities and accessibility
Disabilities and accessibility
- Oslo:
Kristiania University College’s premises at Kvadraturen, Fjerdingen and Vulkan are accessible to students and employees with functional disabilities. Wheelchair users have access to all classrooms in all buildings.
Accessible toilets are available in the following buildings:
- The Kvadraturen Campus: A-6, C-1, C-3, C-4, B-3, B-U and P-1
- The Fjerdingen Campus: HC toilets on most floors
- The Vulkan Campus: HC toilets on the first floor
Evacuation: There are two escape wheelchairs located in A-6 and A-4 in Kvadraturen. There are fire blankets in the escape chairs, and a fire blanket in the canteen kitchen.
Parking: Unfortunately, we are unable to offer parking at the college. Accessible parking is available in public areas near the college.
If you require further special arrangements, please contact Student Services to make arrangements as soon as practicably possible.
Bergen:
Kristiania University College’s premises in Bergen are accessible to students and employees with functional disabilities. Wheelchair users have access to all classrooms in all buildings.
There are accessible toilets available in the following buildings:
- C. Sundtsgt. 27/33: Fourth floor in no. 27 and fifth floor in no. 33.
- Kalfarveien 78C: Second floor and third floor.
Evacuation: There are two escape wheelchairs at Kalfarveien 78C: Third floor and fourth floor. There are fire blankets in the escape chairs.
Parking: Paid parking is available in the underground car park and the cavern hall (fjellhall). Accessible parking is available in the cavern hall.
If you require further special arrangements, please contact Student Services to make arrangements as soon as practicably possible.
- The mentor programme is for those who need practical assistance and guidance in relation to their education. Students who receive educational support from the Norwegian Labour and Welfare Administration (NAV) will be prioritised.
The programme works by hiring a fellow student who can provide academic, social or practical assistance on the university college’s premises. The programme duration will be adapted to your needs. Grants for mentors have a duration of up to six months, but can be extended to up to three years for people with reduced working capacity and disabilities. Contact your student advisor if you want more information about our mentor programme.
- Are you in need of special arrangements in relation to your studies?
If you have a disability, dyslexia or a medical condition that affect your studies, we can make special arrangements for your studies or exams. Contact us to discuss your needs for special arrangements. We help can put you in touch with any necessary specialists and relevant agencies. It is important that you contact us as soon as possible so that we can work together to find good solutions.
Special examination arrangements
You can apply for special examination arrangements if your disability or medical condition will cause you difficulties in the exam room.
The examination office will assess what kind of arrangements can be made on the basis of the information you provide in your application. We will not make arrangements that give you an advantage over other students. This means we may not agree to all your requests.
For example, you can apply for:
- Extended time
- Use of a computer
- Possibility to sit in a smaller room
The application deadline for special examination arrangements is 15 February for spring courses and 15 September for autumn courses. To be eligible for special examination arrangements, you must provide documentation from a relevant specialist.
If there is a sudden change in your health situation, please contact your student advisor for further guidance.
The Quiet Room
Oslo:
Need a little quiet time during a busy day?
“The Quiet Room” is a room on the fifth floor at Kirkegata 20. It is room number 540. The room has a sofa and table. Here you can sit down and take a break, relax for a while, or read a book. There is also room for a prayer blanket if you would like to use one.
It is not a group room or a lunch room, and the use of electronics is prohibited.
If you would like to have access to “The Quiet Room”, please contact Student Services. Note that several students can use the room at the same time.
Please contact us at Studentservice (log in with feide). or drop in and see us on the second floor of our building in Prinsens gate.
- Do you have problems reading long texts, for example due to ADHD or dyslexia? Would you like to receive your syllabus as an audiobook? Read more at NLB.NO/eng
- Do you have Asperger syndrome and require special arrangements in relation to teaching, rooms and/or exams?
As a university college, we have an obligation to consider what kind of special arrangements you need. Then we will bring the matter to the attention of the proper authority.
We will adapt your school day in collaboration with you, as far as possible.
- If you have a physical disability, you may have different needs in relation to special arrangements for your school day. See also section 2 on universal design and accessibility.
As a university college, we have an obligation to consider what kind of special arrangements you need. Then we will bring matter to the attention of the proper authority.
- Do you have ADHD and require special arrangements in relation to teaching, rooms and/or exams?
As a university college, we have an obligation to consider what kind of special arrangements you need. Then we will bring the matter to the attention of the proper authority.
We will adapt your school day in collaboration with you, as far as possible.
You can also order your syllabus as an audiobook. Read more at NLB.NO/eng
- Application to take a group examination in a separate room is a special arrangement that is intended to compensate for a limitation or a functional impairment of a physical or mental nature that makes the examination situation challenging for the student.
Other services
Other services
- The student union at Kristiania University College (SHK) is the student association at the university college. All students at the university college are members of SHK. We are located in Oslo, Bergen and Trondheim.
SHK is an interest group with no religious or political affiliation run by and for the students. SHK aims to promote student interests to the foundation, the authorities, the business community and society, as well as to foster interdisciplinary relationships and networks.
All active members of SHK work on a voluntary basis to make your time at the school as beneficial as possible. We would love to have even more active students join us so that we can be even better. Read more about what the student union offers here.
- The student council is a student body and is part of the student democracy at the university college (see section 4-1 of the Norwegian Act on Universities and University Colleges). You can also read more about this here.
- Kristiania University College has its own library at all three campuses
- Oslo: Kongens gate 22
- Bergen: Fifth floor at school
- Trondheim: Room 202, next to the canteen
At the library, you can access a large amount of the literature on your syllabus as well as additional literature. You can also receive guidance on how to search for literature and information, source criticism and using sources in your assignments, etc.
Academic student assistants (master’s students) can help you with academic questions, assignment writing and structure, your syllabus, coping with exam stress, SPSS, etc.
You can contact them at the desk in Oslo, or by e-mail or telephone in Trondheim and Bergen.
Library
Kristiania University College has its own library at all three campuses
- Oslo: Kongens gate 22
- Bergen: Fifth floor at school
- Trondheim: Room 202, next to the canteen
At the library, you can access a large amount of the literature on your syllabus as well as additional literature. You can also receive guidance on how to search for literature and information, source criticism and using sources in your assignments, etc.
Academic student assistants (master’s students) can help you with academic questions, assignment writing and structure, your syllabus, coping with exam stress, SPSS, etc.
You can contact them at the desk in Oslo, or by e-mail or telephone in Trondheim and Bergen.
The libraries also have work areas for students. Oslo and Bergen also offer quiet reading rooms.
- Kristiania University College has its own bookstore on campus in Oslo. Akademika is Norway’s leading academic bookstore chain and one of the country’s largest importers of academic literature.
At Akademika, you will find the literature on your syllabus, collections of articles and compendiums that fit your programme. Akademika is located on the first floor and the entrance is on Prinsens gate.
- The canteen and coffee shop are for everyone who is affiliated with Kristiania University College and have student-friendly prices. The canteen offers hot dishes, soup of the day, pizza, various sandwiches, drinks and snacks, etc.
The coffee shop offers breakfast and porridge every morning, a hot dish from 2 pm Monday–Thursday, coffee drinks, various sandwiches, etc.
- The canteen is open Monday–Friday from 9 am to 3 pm.
- The coffee shop is open Monday–Thursday from 7:30 am to 6 pm and Fridays from 7:30 am to 3 pm.