Veien til god krisekommunikasjon

Møt forskere og fagfolk med erfaring fra norsk og internasjonal krisehåndtering.

Dato: 26. november
Tid: 08.00 - 10.00
Sted: Christian Kroghs gate 32

Meld deg på / Register here

Pride-skytingen i Oslo, skredet på Gjerdrum, Covid19 og en rekke andre hendelser har kastet oss ut i kriser vi ikke var forberedt på. Mens myndighetene må skaffe seg oversikt, skal pårørende både informeres og beskyttes. Hvem får vite hva og når? Kan vi informere for mye? Hva får folk ikke vite? Media skal informere, men gjør de riktige vurderinger? Ulike aktører har ulike målsettinger og behov. Hvilke avveininger gjør vi når krisen rammer?    

I denne Kristianiafrokosten møter du forskere og fagfolk som på ulike vis har jobbet med krisekommunikasjon. Med sin erfaring bringer de inn eksempler fra flere kontinenter. Slik gir de gode råd til hva ulike aktører bør tenke på når de kommuniserer i situasjoner der det virkelig gjelder. 

The event will be held in English

Meld deg på / Register here

Program:

08.00-08.30: Breakfast and registration 

08.30-08.40: Welcome and opening remarks by Ketil Raknes, Head of Department of Communication, Kristiania University College 

08.40-09.00: The Demands of Dialogue in Crisis Communication: An Instructional Advocacy Perspective by Deanna Sellnow, Professor and Chair, Communication Department, Clemson University and Timothy Sellnow, Professor, Clemson University

09.00-09.10: Thinking Beyond Public Relations: Stakeholder-Centered Risk and Crisis Communication by Audra Diers-Lawson, Professor, Kristiania University College 

09.10-09.20: Crisis communication in the aftermath of disasters by Kjell Brataas, crisis communication expert and author

09.20-09.50: Debate: How do we best communicate when disaster hits? 

Panelists:  

Deanna Sellnow, Professor and Chair, Communication Department, Clemson University

Timothy Sellnow, Professor, Clemson University

Kjell Brataas, member of the Humanitarian Assistance & Psychosocial Support Subgroup of the Counter Terrorism Preparedness Network  

Anne-Lise Mørch von der Fehr, Managing Director at the Norwegian Communication Association

Moderator: Audra Diers-Lawson, Professor, Kristiania University College  

Meet the participants: 

Audra Diers-Lawson

Audra Diers-Lawson is professor of risk and crisis communication and actively involved with the International Crisis and Risk Communication Association (ICRCA), where she has served on the board. She has contributed to advancing research and practice in crisis and risk communication in several countries with the Asia Europe Foundation, WHO, and EU and currently serves as a member of the WHO Europe’s Technical Advisory Group for Risk Communication, Community Engagement, and Infodemic Management. She has written and co-edited several books and is the Director of the PhD in Communication and Leadership at Kristiania University College 

Kjell Brataas

Kjell Brataas has extensive experience in crisis management in Norway and internationally. He played a key role in the response to the Asian tsunami in 2004 and contributed to the development of the Norwegian Government’s Crisis Support Unit (KSE) in 2006. In 2011, he assisted with crisis communication starting on the evening of July 22, coordinating visits to Utøya for bereaved families and survivors in August. Brataas has delivered lectures on crisis communication, emergency preparedness, and family support worldwide, including at the World Conference on Disaster Management in Toronto, IATA’s crisis communication and social media conference in Istanbul, and the EMPA conference in Melbourne and Sydney. He has also been a guest lecturer at Lund University, Inland Norway University of Applied Sciences, Leiden University in the Netherlands, and Northeastern University in Boston. Brataas has published three books in English and two in Norwegian on crisis communication, family support, and memorials and monuments.

Timothy Sellnow

Timothy Sellnow is a risk and crisis communication specialists who has authored several books on the subject and serves as a professor at Clemson university. He has been involved with the subject since before he consulted during an anthrax scare in 2001. Since then he has won prizes and conducted funded research for the WHO, the Department of Homeland Security and the United States Department of Agriculture, to mention a few, and has held an advisory role for the National Academy of Sciences, the Federal Emergency Management Agency, the International Food and Information Council, and the Food and Drug Administration. 

The Sellnow mantra is: The right words at the right time save lives.

Deanna Sellnow

Deanna Sellnow is chair of the Clemson University Department of Communication. Her research focuses on strategic instructional risk and crisis communication in a variety of contexts such as natural disasters, health epidemics and pandemics, biosecurity, terrorism and agricultural biotechnology. Dr. Sellnow served as president of the Central States Communication Association and has conducted funded research for agencies such as the United States Geological Survey (USGS), the United States Department of Agriculture (USDA), the Department of Homeland Security (DHS), the National Oceanic and Atmospheric Administration (NOAA) and the U.S. Centers for Disease Control and Prevention (CDC). 

Anne-Lise Mørch von der Fehr

Anne-Lise Mørch von der Fehr is Managing Director at the Norwegian Communication Association. She has 20 years experience as a journalist, and served as a correspondent for the Norwegian newspaper VG in the United Kingdom from 2012 to 2014, as well as a journalist reporting on various crises in Norway and internationally. von der Fehr has a degree in political science from the University of Oslo and studied journalism at Darlington College of Technology. 

Ketil Raknes

Ketil Raknes is Head of Department at the Institute of Communication at Kristiania University College. He has a background within global communications and politics and a Ph.D. within political communication. Raknes has written several books and is a frequently requested speaker and panelist within the field of communication.
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